Integration
Connect 800.com and Workbooks CRM
When Completed Call fires in 800.com, your agent runs Create Customer Order in Workbooks CRM, or New Case in Workbooks CRM to Create Contact in 800.com. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want 800.com and Workbooks CRM to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What 800.com and Workbooks CRM can do together
From 800.com to Workbooks CRM
When Completed Call in 800.com
then Create Customer Order in Workbooks CRM
From Workbooks CRM to 800.com
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with 800.com and Workbooks CRM
Triggers and actions 9 triggers · 44 actions
- Completed Call
Triggers when a call on one of your 800.com numbers is completed.
- New Contact
Triggers when a new contact is added to an 800.com company.
- Started Call
Triggers when a call starts on one of your 800.com numbers.
- Add calendar event
Creates an event (appointment) on an 800.com calendar, optionally linked to a contact or call.
- Create Contact
Creates a contact in an 800.com company.
- Create Contact List
Creates a contact list in an 800.com company.
- Delete Contact
Deletes an 800.com contact.
- Delete contact list
Deletes a contact list from your 800.com account.
- Find available numbers
Searches 800.com for toll-free or local phone numbers available to purchase, optionally matching a vanity word or digits.
- Get call activity
Returns the activity details of a call, including caller, recipient, duration, recording and marketing source attribution.
- Get Contact
Returns one 800.com contact by ID.
- Get contact list
Returns the details of a single 800.com contact list, including its name and contact count.
- Get conversation
Returns one inbox conversation, including its recipient, number, contact, latest item and unread count.
- List calendars
Returns all booking calendars in an 800.com company, with their scheduling and notification settings.
- List calls
Returns the calls on an 800.com company, optionally filtered by date range and call state.
- List Companies
Returns the 800.com companies your account can access, with their IDs.
- List Contact Lists
Returns the contact lists in an 800.com company.
- List Contacts
Returns a page of contacts in an 800.com company.
- List conversation items
Returns the calls, messages, voicemails, faxes and scheduled messages in an 800.com inbox conversation.
- List conversations
Returns the inbox conversations (calls, messages, voicemails, faxes) for an 800.com company, optionally filtered by type, date, recipient, status or search term.
- List number templates
Returns the number templates (call routing and notification setups) for an 800.com company, optionally filtered by search text or business unit.
- Remove contacts from list
Removes one or more contacts from an 800.com contact list and returns the updated list.
- Send Message
Sends an SMS or MMS from one of your 800.com numbers.
- Update Contact
Updates fields on an 800.com contact; blank fields are left unchanged.
- Update contact list
Updates an 800.com contact list's name and, optionally, its member contacts.
- Update number
Updates a phone number's settings in 800.com, such as its label, routing, recording, SMS and notification options.
- New Case
Triggers when a new support case is created in Workbooks.
- New Organisation
Triggers when a new organisation is created in Workbooks.
- New Person
Triggers when a new person is created in Workbooks.
- New Sales Lead
Triggers when a new sales lead is created in Workbooks.
- Posted Credit Note
Triggers when a credit note in Workbooks is posted.
- Posted Invoice
Triggers when an invoice in Workbooks is posted.
- Create Case
Creates a new support case in Workbooks and returns its id and details.
- Create Customer Order
Creates a new customer order in Workbooks and returns its id and details.
- Create Marketing Campaign
Creates a new marketing campaign in Workbooks and returns its id and details.
- Create Marketing Campaign Member
Adds a person, organisation or lead to a marketing campaign in Workbooks and returns the membership's id.
- Create Marketing Campaign Member Status
Adds a new member status (such as Invited or Attended) to a marketing campaign in Workbooks.
- Create Organisation
Creates a new organisation (company) in Workbooks and returns its id and details.
- Create Person
Creates a new person (contact) in Workbooks and returns its id and details.
- Create Sales Lead
Creates a new sales lead in Workbooks and returns its id and details.
- Create Task
Creates a new task in Workbooks and returns its id and details.
- Find a Customer Order
Finds a customer order in Workbooks by its order reference and returns the first match.
- Find a Marketing Campaign
Finds a marketing campaign in Workbooks by name and returns the first match.
- Find a Marketing Campaign Member
Finds a member of a marketing campaign in Workbooks by campaign and member id.
- Find a Marketing Campaign Member Status
Finds a member status of a marketing campaign in Workbooks by its name.
- Find an Organisation
Finds an organisation in Workbooks by name and returns the first match.
- Find a Person
Finds a person in Workbooks by email address and returns the first match.
- Find a Sales Lead
Finds a sales lead in Workbooks by name and returns the first match.
- Update Customer Order
Updates an existing customer order in Workbooks. Only the fields you fill in are changed.
- Update Marketing Campaign Member
Updates an existing marketing campaign member in Workbooks, for example to change their member status.
- Update Organisation
Updates an existing organisation in Workbooks. Only the fields you fill in are changed.
- Update Person
Updates an existing person in Workbooks. Only the fields you fill in are changed.
- Update Sales Lead
Updates an existing sales lead in Workbooks. Only the fields you fill in are changed.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from 800.com
800.com to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
800.com to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
800.com to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
800.com to Google SheetsGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
800.com to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
800.com to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into Workbooks CRM
Questions
800.com and Workbooks CRM, answered
What can start an automation from 800.com?
Any of 800.com's 3 triggers in the catalog, including Completed Call, New Contact and Started Call. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Workbooks CRM when something happens in 800.com?
Any of Workbooks CRM's 21 actions, including Create Case, Create Customer Order, Create Marketing Campaign and Create Marketing Campaign Member. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Workbooks CRM to 800.com?
Yes. When something happens in Workbooks CRM, your agent can act in 800.com too. This page covers both directions: Workbooks CRM's triggers and 800.com's actions are listed here as well.
Do I have to build a connector for 800.com or Workbooks CRM?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use 800.com and Workbooks CRM without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.