Connect 800.com and Relatel

Both apps 48800.com 26Relatel 22

• Trigger
  Completed Call

  Triggers when a call on one of your 800.com numbers is completed.

• Trigger
  New Contact

  Triggers when a new contact is added to an 800.com company.

• Trigger
  Started Call

  Triggers when a call starts on one of your 800.com numbers.

• Action
  Add calendar event

  Creates an event (appointment) on an 800.com calendar, optionally linked to a contact or call.

• Action
  Create Contact

  Creates a contact in an 800.com company.

• Action
  Create Contact List

  Creates a contact list in an 800.com company.

• Action
  Delete Contact

  Deletes an 800.com contact.

• Action
  Delete contact list

  Deletes a contact list from your 800.com account.

• Action
  Find available numbers

  Searches 800.com for toll-free or local phone numbers available to purchase, optionally matching a vanity word or digits.

• Action
  Get call activity

  Returns the activity details of a call, including caller, recipient, duration, recording and marketing source attribution.

• Action
  Get Contact

  Returns one 800.com contact by ID.

• Action
  Get contact list

  Returns the details of a single 800.com contact list, including its name and contact count.

• Action
  Get conversation

  Returns one inbox conversation, including its recipient, number, contact, latest item and unread count.

• Action
  List calendars

  Returns all booking calendars in an 800.com company, with their scheduling and notification settings.

• Action
  List calls

  Returns the calls on an 800.com company, optionally filtered by date range and call state.

• Action
  List Companies

  Returns the 800.com companies your account can access, with their IDs.

• Action
  List Contact Lists

  Returns the contact lists in an 800.com company.

• Action
  List Contacts

  Returns a page of contacts in an 800.com company.

• Action
  List conversation items

  Returns the calls, messages, voicemails, faxes and scheduled messages in an 800.com inbox conversation.

• Action
  List conversations

  Returns the inbox conversations (calls, messages, voicemails, faxes) for an 800.com company, optionally filtered by type, date, recipient, status or search term.

• Action
  List number templates

  Returns the number templates (call routing and notification setups) for an 800.com company, optionally filtered by search text or business unit.

• Action
  Remove contacts from list

  Removes one or more contacts from an 800.com contact list and returns the updated list.

• Action
  Send Message

  Sends an SMS or MMS from one of your 800.com numbers.

• Action
  Update Contact

  Updates fields on an 800.com contact; blank fields are left unchanged.

• Action
  Update contact list

  Updates an 800.com contact list's name and, optionally, its member contacts.

• Action
  Update number

  Updates a phone number's settings in 800.com, such as its label, routing, recording, SMS and notification options.

• Trigger
  New Call

  Triggers when a new call is made or received in Relatel.

• Trigger
  New message

  Triggered when a new message is sent or received in Relatel.

• Trigger
  New Smiley

  Triggers when a caller or chat visitor gives a new smiley (satisfaction rating) in Relatel.

• Trigger
  New voicemail

  Triggers when a new voicemail is left for an employee or reception.

• Action
  Add comment

  Adds a comment to a contact in Relatel, optionally notifying a colleague.

• Action
  Add contact

  Adds a new contact to your Relatel company and returns the new contact's id.

• Action
  Cloak Reception

  Sets which reception's number is shown as the caller ID on the authenticated employee's outgoing calls.

• Action
  Delete contact

  Deletes a contact from your Relatel organization and returns Relatel's confirmation message.

• Action
  Dial call

  Initiates a phone call: rings the authenticated employee's phone, then connects them to the given number.

• Action
  Do Not Disturb

  Turns Do Not Disturb on or off for the connected employee and returns the updated employee.

• Action
  Find contact by phone number

  Finds a Relatel contact by its phone number and returns the contact's details.

• Action
  Get contact

  Returns a single contact, including its phone number, name, email, tags and latest activity, by its contact ID.

• Action
  Get employee

  Returns one employee in your Relatel company by ID, including name, email, phone number, presence and do-not-disturb status.

• Action
  Join a Group

  Adds the authenticated employee to an employee group and returns the group's details after joining.

• Action
  List calls

  Returns calls in the Relatel account, optionally filtered by start time, end time, direction or the employee or reception that took the call.

• Action
  List contacts

  Returns the contacts in your Relatel account, optionally only those with a given phone number.

• Action
  List employee groups

  Returns all employee groups in your Relatel account, with each group's name, presence status and member employees.

• Action
  List employees

  Returns all employees in your Relatel company, including their phone numbers, presence and group memberships.

• Action
  List receptions

  Returns all receptions (phone lines/queues) in the Relatel account.

• Action
  List voicemails

  Returns the account's voicemails, optionally filtered by recording time, recipient or phone number. Returns up to 100 voicemails.

• Action
  Send SMS

  Sends an SMS to one or more phone numbers from your Relatel account or one of your receptions.

• Action
  Update contact

  Updates an existing contact's phone number, name, email, flag or tags, and returns the updated contact.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.