Connect 800.com and Mojo Helpdesk

Both apps 53800.com 26Mojo Helpdesk 27

• Trigger
  Completed Call

  Triggers when a call on one of your 800.com numbers is completed.

• Trigger
  New Contact

  Triggers when a new contact is added to an 800.com company.

• Trigger
  Started Call

  Triggers when a call starts on one of your 800.com numbers.

• Action
  Add calendar event

  Creates an event (appointment) on an 800.com calendar, optionally linked to a contact or call.

• Action
  Create Contact

  Creates a contact in an 800.com company.

• Action
  Create Contact List

  Creates a contact list in an 800.com company.

• Action
  Delete Contact

  Deletes an 800.com contact.

• Action
  Delete contact list

  Deletes a contact list from your 800.com account.

• Action
  Find available numbers

  Searches 800.com for toll-free or local phone numbers available to purchase, optionally matching a vanity word or digits.

• Action
  Get call activity

  Returns the activity details of a call, including caller, recipient, duration, recording and marketing source attribution.

• Action
  Get Contact

  Returns one 800.com contact by ID.

• Action
  Get contact list

  Returns the details of a single 800.com contact list, including its name and contact count.

• Action
  Get conversation

  Returns one inbox conversation, including its recipient, number, contact, latest item and unread count.

• Action
  List calendars

  Returns all booking calendars in an 800.com company, with their scheduling and notification settings.

• Action
  List calls

  Returns the calls on an 800.com company, optionally filtered by date range and call state.

• Action
  List Companies

  Returns the 800.com companies your account can access, with their IDs.

• Action
  List Contact Lists

  Returns the contact lists in an 800.com company.

• Action
  List Contacts

  Returns a page of contacts in an 800.com company.

• Action
  List conversation items

  Returns the calls, messages, voicemails, faxes and scheduled messages in an 800.com inbox conversation.

• Action
  List conversations

  Returns the inbox conversations (calls, messages, voicemails, faxes) for an 800.com company, optionally filtered by type, date, recipient, status or search term.

• Action
  List number templates

  Returns the number templates (call routing and notification setups) for an 800.com company, optionally filtered by search text or business unit.

• Action
  Remove contacts from list

  Removes one or more contacts from an 800.com contact list and returns the updated list.

• Action
  Send Message

  Sends an SMS or MMS from one of your 800.com numbers.

• Action
  Update Contact

  Updates fields on an 800.com contact; blank fields are left unchanged.

• Action
  Update contact list

  Updates an 800.com contact list's name and, optionally, its member contacts.

• Action
  Update number

  Updates a phone number's settings in 800.com, such as its label, routing, recording, SMS and notification options.

• Trigger
  New Ticket

  Triggers when a new ticket is created in Mojo Helpdesk.

• Trigger
  New Ticket With Due On

  Triggers when a new Mojo Helpdesk ticket that has a due date is created.

• Trigger
  New Ticket With Scheduled On

  Triggers when a new Mojo Helpdesk ticket that has a scheduled date is created.

• Trigger
  New User

  Triggers when a new user is created in Mojo Helpdesk.

• Action
  Add asset

  Creates a new asset in Mojo Helpdesk Asset Management and returns the created asset.

• Action
  Add Comment to Ticket

  Adds a public comment to a Mojo Helpdesk ticket.

• Action
  Add Staff Note to Ticket

  Adds an internal staff-only note to a Mojo Helpdesk ticket.

• Action
  Add Tag to Ticket

  Adds a tag to a Mojo Helpdesk ticket, creating the tag if it does not exist.

• Action
  Add task to ticket

  Creates a task on a ticket, with optional notes, due date, assignee and completion status.

• Action
  Create Ticket

  Creates a new ticket in Mojo Helpdesk and returns it.

• Action
  Create User

  Creates a new user in Mojo Helpdesk.

• Action
  Delete ticket

  Permanently deletes a ticket, including its comments and attachments.

• Action
  Delete user

  Permanently deletes a user from Mojo Helpdesk. This cannot be undone.

• Action
  Find assets by criteria

  Returns the assets that match a search query, such as a name, tag, serial number, location or assigned user.

• Action
  Find User by Email

  Finds a Mojo Helpdesk user by email address.

• Action
  Get asset

  Returns the details of a single asset, including its status, location, assigned users and attached files.

• Action
  Get Ticket

  Returns one Mojo Helpdesk ticket by its ID, including title, description, status, priority and assignee.

• Action
  Get User

  Returns one Mojo Helpdesk user by ID.

• Action
  List comments

  Returns the comments on a Mojo Helpdesk ticket, including staff notes.

• Action
  List ticket queues

  Returns the ticket queues in your Mojo Helpdesk account, with each queue's id, name and email settings.

• Action
  List tickets

  Returns the tickets in your Mojo Helpdesk, sorted by the field and order you choose.

• Action
  List users

  Returns the users (end users and agents) in your Mojo Helpdesk account.

• Action
  Remove tag from ticket

  Removes a tag from a ticket, identified by the tag's ID or label, and returns the ticket's remaining tags.

• Action
  Search Tickets

  Finds Mojo Helpdesk tickets matching a search query (same syntax as the web app's advanced search).

• Action
  Update asset

  Updates an existing asset in Mojo Helpdesk, changing only the fields you supply.

• Action
  Update Ticket

  Updates an existing Mojo Helpdesk ticket; only the fields you supply change.

• Action
  Update User

  Updates a Mojo Helpdesk user's details; only the fields you supply change (email cannot be changed here).

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.