Connect 800.com and Kustomer

Both apps 53800.com 26Kustomer 27

• Trigger
  Completed Call

  Triggers when a call on one of your 800.com numbers is completed.

• Trigger
  New Contact

  Triggers when a new contact is added to an 800.com company.

• Trigger
  Started Call

  Triggers when a call starts on one of your 800.com numbers.

• Action
  Add calendar event

  Creates an event (appointment) on an 800.com calendar, optionally linked to a contact or call.

• Action
  Create Contact

  Creates a contact in an 800.com company.

• Action
  Create Contact List

  Creates a contact list in an 800.com company.

• Action
  Delete Contact

  Deletes an 800.com contact.

• Action
  Delete contact list

  Deletes a contact list from your 800.com account.

• Action
  Find available numbers

  Searches 800.com for toll-free or local phone numbers available to purchase, optionally matching a vanity word or digits.

• Action
  Get call activity

  Returns the activity details of a call, including caller, recipient, duration, recording and marketing source attribution.

• Action
  Get Contact

  Returns one 800.com contact by ID.

• Action
  Get contact list

  Returns the details of a single 800.com contact list, including its name and contact count.

• Action
  Get conversation

  Returns one inbox conversation, including its recipient, number, contact, latest item and unread count.

• Action
  List calendars

  Returns all booking calendars in an 800.com company, with their scheduling and notification settings.

• Action
  List calls

  Returns the calls on an 800.com company, optionally filtered by date range and call state.

• Action
  List Companies

  Returns the 800.com companies your account can access, with their IDs.

• Action
  List Contact Lists

  Returns the contact lists in an 800.com company.

• Action
  List Contacts

  Returns a page of contacts in an 800.com company.

• Action
  List conversation items

  Returns the calls, messages, voicemails, faxes and scheduled messages in an 800.com inbox conversation.

• Action
  List conversations

  Returns the inbox conversations (calls, messages, voicemails, faxes) for an 800.com company, optionally filtered by type, date, recipient, status or search term.

• Action
  List number templates

  Returns the number templates (call routing and notification setups) for an 800.com company, optionally filtered by search text or business unit.

• Action
  Remove contacts from list

  Removes one or more contacts from an 800.com contact list and returns the updated list.

• Action
  Send Message

  Sends an SMS or MMS from one of your 800.com numbers.

• Action
  Update Contact

  Updates fields on an 800.com contact; blank fields are left unchanged.

• Action
  Update contact list

  Updates an 800.com contact list's name and, optionally, its member contacts.

• Action
  Update number

  Updates a phone number's settings in 800.com, such as its label, routing, recording, SMS and notification options.

• Trigger
  Conversation Created

  Triggers when a new conversation is created in Kustomer.

• Trigger
  Conversation Updated

  Triggers when a Kustomer conversation is created or updated.

• Trigger
  Customer Created

  Triggers when a new customer is created in Kustomer.

• Trigger
  Customer Updated

  Triggers when a Kustomer customer is created or updated.

• Trigger
  Message Created

  Triggers when a new message is sent or received in Kustomer.

• Trigger
  Message Updated

  Triggers when a Kustomer message is created or updated.

• Action
  Add custom object

  Creates a new custom object (KObject) of the chosen custom object type in Kustomer.

• Action
  Add message

  Adds a message to an existing Kustomer conversation; the message belongs to the conversation's customer.

• Action
  Create Company

  Creates a company in Kustomer that customers can be linked to.

• Action
  Create Conversation

  Creates a new conversation for a Kustomer customer, with an optional name, status and tags.

• Action
  Create Customer

  Creates a new customer in Kustomer with a name, email, phone and optional external ID.

• Action
  Create Notes

  Adds an internal note to a Kustomer conversation. Notes are visible to agents only, not the customer.

• Action
  Create User

  Invites a new agent user to your Kustomer org by name and email.

• Action
  Delete Customer

  Deletes a Kustomer customer by ID.

• Action
  Find Conversation

  Finds a Kustomer conversation by the external ID your own system gave it.

• Action
  Find Customer

  Finds a Kustomer customer by email address and returns their ID, name and phone.

• Action
  Find custom objects by criteria

  Returns the custom objects (KObjects) of a chosen Klass, optionally only those after a given date, sorted and limited to selected fields.

• Action
  Find User

  Finds a Kustomer agent user by email address.

• Action
  Get Company

  Returns one Kustomer company by ID.

• Action
  Get Conversation

  Returns one Kustomer conversation by ID, with its subject, status, customer and timestamps.

• Action
  Get Customer

  Returns one Kustomer customer by ID, with name, emails, phones and timestamps.

• Action
  Get message

  Returns a single Kustomer message by its ID, including its attributes and related conversation and customer.

• Action
  Get user

  Returns a Kustomer user (agent) by their ID, including name, email and other profile attributes.

• Action
  List teams

  Returns the teams in your Kustomer organization, optionally filtered by role group or deleted status.

• Action
  Update company

  Updates an existing Kustomer company's name, external ID, emails, phones, tags and custom attributes.

• Action
  Update Conversation

  Updates a Kustomer conversation's subject or status. Only the fields you fill in are changed.

• Action
  Update Customer

  Updates an existing Kustomer customer's name, email, phone or external ID. Only the fields you fill in are changed.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.