Integration
Connect 800.com and Capsule CRM
When Completed Call fires in 800.com, your agent runs Add Task in Capsule CRM, or New case in Capsule CRM to Create Contact in 800.com. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want 800.com and Capsule CRM to do together?
Ask the assistant
Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiOne connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Grok
Open grok.com/connectors, choose New Connector, then Custom, and paste the address. Grok signs you in in your browser.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What 800.com and Capsule CRM can do together
From 800.com to Capsule CRM
When Completed Call in 800.com
then Add Task in Capsule CRM
From Capsule CRM to 800.com
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with 800.com and Capsule CRM
Triggers and actions 11 triggers · 85 actions
- Completed Call
Triggers when a call on one of your 800.com numbers is completed.
- New Contact
Triggers when a new contact is added to an 800.com company.
- Started Call
Triggers when a call starts on one of your 800.com numbers.
- Add calendar event
Creates an event (appointment) on an 800.com calendar, optionally linked to a contact or call.
- Create Contact
Creates a contact in an 800.com company.
- Create Contact List
Creates a contact list in an 800.com company.
- Delete Contact
Deletes an 800.com contact.
- Delete contact list
Deletes a contact list from your 800.com account.
- Find available numbers
Searches 800.com for toll-free or local phone numbers available to purchase, optionally matching a vanity word or digits.
- Get call activity
Returns the activity details of a call, including caller, recipient, duration, recording and marketing source attribution.
- Get Contact
Returns one 800.com contact by ID.
- Get contact list
Returns the details of a single 800.com contact list, including its name and contact count.
- Get conversation
Returns one inbox conversation, including its recipient, number, contact, latest item and unread count.
- List calendars
Returns all booking calendars in an 800.com company, with their scheduling and notification settings.
- List calls
Returns the calls on an 800.com company, optionally filtered by date range and call state.
- List Companies
Returns the 800.com companies your account can access, with their IDs.
- List Contact Lists
Returns the contact lists in an 800.com company.
- List Contacts
Returns a page of contacts in an 800.com company.
- List conversation items
Returns the calls, messages, voicemails, faxes and scheduled messages in an 800.com inbox conversation.
- List conversations
Returns the inbox conversations (calls, messages, voicemails, faxes) for an 800.com company, optionally filtered by type, date, recipient, status or search term.
- List number templates
Returns the number templates (call routing and notification setups) for an 800.com company, optionally filtered by search text or business unit.
- Remove contacts from list
Removes one or more contacts from an 800.com contact list and returns the updated list.
- Send Message
Sends an SMS or MMS from one of your 800.com numbers.
- Update Contact
Updates fields on an 800.com contact; blank fields are left unchanged.
- Update contact list
Updates an 800.com contact list's name and, optionally, its member contacts.
- Update number
Updates a phone number's settings in 800.com, such as its label, routing, recording, SMS and notification options.
- List projects
list projects (cases/kases), surfacing new ones over time
- List tasks
list tasks, surfacing new ones over time
- New case
Polls for newly created cases in Capsule CRM.
- New opportunity
Polls for newly created opportunities in Capsule CRM.
- New organization
Polls for newly created organizations in Capsule CRM.
- New person
Polls for newly created people in Capsule CRM.
- New task
Polls for newly created tasks in Capsule CRM.
- New user
Polls for newly created user accounts in Capsule CRM.
- Add additional party to opportunity
add an additional party to an opportunity
- Add Task
Add a task in Capsule CRM, optionally linked to a party.
- Complete a task
Marks a task as completed in Capsule CRM.
- Create a case
Creates a new case (kase) in Capsule CRM, optionally linked to a party.
- Create a new task for organization
This action creates a new task for the specified organization.
- Create an open case for organization
This action creates a new open case for the specified organization.
- Create an open case for person
This action creates a new open case for the specified person.
- Create an organization
Creates a new organization party in Capsule CRM.
- Create a note
Creates a new note (entry) attached to a party, opportunity, or case in Capsule CRM.
- Create a person
Creates a new person party in Capsule CRM.
- Create a tag for organization
This action creates a new tag for the specified organization.
- Create a tag for person
This action creates a new tag for the specified person.
- Create entry
create an activity entry
- Create opportunity
create an opportunity
- Create party
create a party (person or organization)
- Create project
create a project (case)
- Create tag
create a tag for an entity type
- Delete a party
Deletes a party by id in Capsule CRM.
- Delete entry
delete an activity entry
- Delete opportunity
delete an opportunity
- Delete project
delete a project
- Delete tag
delete a tag
- Delete task
delete a task
- Get Party
Get a party (person or organization) in Capsule CRM, including its custom fields both raw and flattened by field-definition id.
- List additional parties for opportunity
list additional parties on an opportunity
- List cases
Lists cases (kases) in Capsule CRM.
- List deleted opportunities
list deleted opportunities
- List deleted parties
list deleted parties
- List deleted projects
list deleted projects
- List employees of party
list people employed at an organization party
- List entries by date
list activity entries by date
- List entries for entity
list activity entries for a party/opportunity/project
- List opportunities
Lists sales opportunities in Capsule CRM.
- List opportunities by party
list opportunities for a party
- List parties
Lists parties (people and organizations) in Capsule CRM.
- List projects associated with opportunity
list projects associated with an opportunity
- List projects by party
list projects for a party
- List tags
list tags for an entity type
- List teams
list teams
- List tracks for entity
list tracks for an entity
- List users
list users
- Remove additional party from opportunity
remove an additional party from an opportunity
- Run filter query
run a saved/ad-hoc filter query for an entity
- Search opportunities
search opportunities
- Search parties
Searches parties by a free-text query in Capsule CRM.
- Search projects
search projects
- Show current user
get the authenticated user
- Show entry
retrieve an activity entry by ID
- Show opportunity
retrieve an opportunity by ID
- Show project
retrieve a project by ID
- Show site config
get account/site configuration
- Show tag
retrieve a tag by ID
- Show task
retrieve a task by ID
- Show user
retrieve a user by ID
- Update entry
update an activity entry
- Update opportunity
update an opportunity
- Update party
update a party
- Update project
update a project
- Update tag
update a tag
- Update task
update a task
- Update user
update a user
- Upload attachment
upload an attachment
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
More from 800.com
800.com to HubSpotHubSpot is your all-in-one stop for all of your marketing software needs.
800.com to SalesforceSalesforce is a leading enterprise customer relationship management (CRM) platform.
800.com to SlackSlack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...
800.com to Google SheetsGoogle Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.
800.com to GmailGmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...
800.com to Google CalendarGoogle Calendar is a time management tool providing scheduling features, event reminders, and integration...
More into Capsule CRM
ActiveCampaign to Capsule CRMActiveCampaign is a marketing automation, email marketing, and CRM platform.
Asana to Capsule CRMAsana is a collaborative information manager for workspace.
PagerDuty to Capsule CRMPagerDuty is an incident management and on-call alerting platform.
Beanstalk to Capsule CRMBeanstalk is a code hosting and deployment workflow tool for Git and Subversion.
BigML to Capsule CRMBigML is a machine learning platform for building, evaluating, and running predictive models.
Questions
800.com and Capsule CRM, answered
What can start an automation from 800.com?
Any of 800.com's 3 triggers in the catalog, including Completed Call, New Contact and Started Call. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Capsule CRM when something happens in 800.com?
Any of Capsule CRM's 62 actions, including Create a case, Create a new task for organization, Create an open case for organization and Create an open case for person. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Capsule CRM to 800.com?
Yes. When something happens in Capsule CRM, your agent can act in 800.com too. This page covers both directions: Capsule CRM's triggers and 800.com's actions are listed here as well.
Do I have to build a connector for 800.com or Capsule CRM?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
Can my AI client use 800.com and Capsule CRM without building an automation?
Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.