Connect 5pm and SerwerSMS

Both apps 465pm 28SerwerSMS 18

• Trigger
  New Progress

  Triggers when a new task progress is created.

• Trigger
  New Project

  Fires when a new project is created in 5pm.

• Trigger
  New Task

  Triggers when a new support task is created.

• Trigger
  New User

  Triggers when a new support user is created.

• Trigger
  Updated Project

  Fires when a project is updated in 5pm.

• Trigger
  Updated Task

  Triggers when a new support task is updated.

• Trigger
  Updated User

  Triggers when a new support user is updated.

• Action
  Add Task Progress

  Add Task Progress (progress in percent and house down).

• Action
  Add User

  Create a new user in the 5pm account (UsersService add).

• Action
  Create Note

  Creates a new note in task.

• Action
  Create Project

  Creates a new project.

• Action
  Create Task
• Action
  Delete Note

  Remove an activity note/progress message (ActivityService remove).

• Action
  Delete Project

  Remove a project (ProjectsService remove).

• Action
  Delete Task

  Remove a task from a 5pm project (TasksService remove).

• Action
  Delete User

  Remove a user from the account (UsersService remove).

• Action
  Find Project by Id

  Retrieve a single project by its id (ProjectsService getById).

• Action
  Find Task

  Finds a task in the application.

• Action
  Find Task by Id

  Finds a task by Id in the application.

• Action
  Find User by Email

  Retrieve a user by their email address (UsersService getByEmail).

• Action
  Find User by Id

  Finds a user by Id in the system.

• Action
  List Notes

  List activity notes/progress messages on a task (ActivityService getList).

• Action
  List Projects

  List all projects in the account (ProjectsService getAll/getList).

• Action
  List Users

  List all users in the account (UsersService getAll).

• Action
  Update Note

  Update an activity note/progress message (ActivityService update).

• Action
  Update Project

  Update a project's fields (ProjectsService update).

• Action
  Update Task

  Update task in the application.

• Action
  Update User

  Update a user's fields (UsersService update).

• Trigger
  New Contact

  Triggers when a new contact is added to the SerwerSMS address book.

• Trigger
  New Message

  Triggers when a new incoming SMS or MMS (reply, ND or NDI message) arrives on the account.

• Action
  Add Blacklisted Phone Number

  Adds a phone number to the blacklist so it receives no messages.

• Action
  Add Contact

  Adds a contact to a group and returns the new contact's ID.

• Action
  Add Sender Name

  Submits a new alphanumeric sender name (up to 11 characters) for SerwerSMS approval.

• Action
  Check Blacklisted Phone Number

  Checks whether a phone number is on the blacklist.

• Action
  Create Group

  Creates a contact group and returns its ID.

• Action
  Delete Contact

  Deletes a contact.

• Action
  Delete Group

  Deletes a contact group, optionally deleting its contacts too.

• Action
  Get Account Limits

  Returns the account type and how many messages of each type (ECO, FULL, MMS, voice, lookup) are left.

• Action
  List Contacts

  Lists contacts, optionally only those in one group or matching a search phrase.

• Action
  List Delivery Reports

  Lists delivery reports of sent messages, filtered by phone number, message ID, status or date range.

• Action
  List Groups

  Lists contact groups with their IDs and contact counts, optionally filtered by name.

• Action
  List Sender Names

  Lists the account's sender names and whether each is approved, pending or rejected.

• Action
  Remove Blacklisted Phone Number

  Removes a phone number from the blacklist.

• Action
  Send SMS

  Sends an SMS with the same text to one phone number. Returns the queued count and the message ID.

• Action
  Update Contact

  Updates an existing contact's details and group.

• Action
  Update Group

  Renames an existing contact group.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.