Integration

Connect 5pm to DialMyCalls

When something happens in 5pm, your agent does the next thing in DialMyCalls. Describe it in plain language and the automation is built, tested on every branch and kept running.

5pm7 triggers5pm21 actionsDialMyCalls2 triggersDialMyCalls21 actions

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What do you want 5pm and DialMyCalls to do together?

Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.

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Everything your agent can do with 5pm and DialMyCalls

Triggers and actions 9 triggers · 42 actions

Trigger
New Progress
Triggers when a new task progress is created.
Trigger
New Project
Fires when a new project is created in 5pm (poll ProjectsService getList).
Trigger
New Task
Triggers when a new support task is created.
Trigger
New User
Triggers when a new support user is created.
Trigger
Updated Project
Fires when a project is updated in 5pm (poll ProjectsService getList).
Trigger
Updated Task
Triggers when a new support task is updated.
Trigger
Updated User
Triggers when a new support user is updated.
Action
Add Task Progress
Add Task Progress (progress in percent and house down).
Action
Add User
Create a new user in the 5pm account (UsersService add).
Action
Create Note
Creates a new note in task.
Action
Create Project
Creates a new project.
Action
Create Task
Action
Delete Note
Remove an activity note/progress message (ActivityService remove).
Action
Delete Project
Remove a project (ProjectsService remove).
Action
Delete Task
Remove a task from a 5pm project (TasksService remove).
Action
Delete User
Remove a user from the account (UsersService remove).
Action
Find Project by Id
Retrieve a single project by its id (ProjectsService getById).
Action
Find Task
Finds a task in the application.
Action
Find Task by Id
Finds a task by Id in the application.
Action
Find User by Email
Retrieve a user by their email address (UsersService getByEmail).
Action
Find User by Id
Finds a user by Id in the system.
Action
List Notes
List activity notes/progress messages on a task (ActivityService getList).
Action
List Projects
List all projects in the account (ProjectsService getAll/getList).
Action
List Users
List all users in the account (UsersService getAll).
Action
Update Note
Update an activity note/progress message (ActivityService update).
Action
Update Project
Update a project's fields (ProjectsService update).
Action
Update Task
Update task in the application.
Action
Update User
Update a user's fields (UsersService update).
Trigger
List Incoming Texts
Triggers when a new text message comes in to your DialMyCalls number.
Trigger
New Contact
Triggered when a new contact is added to your DialMyCalls address book.
Action
Add a Contact
Adds a contact to your DialMyCalls account, optionally placing them in one or more groups.
Action
Add a Group
Creates a new contact group in your DialMyCalls account.
Action
Add a Recording (From Phone Call)
Creates a recording by having DialMyCalls call a phone number so the person can record the message over the phone.
Action
Add a Recording (From URL)
Creates a recording in DialMyCalls from an MP3 or WAV sound file at a web address you supply.
Action
Add a Recording (Text-to-Speech)
Creates a recording in DialMyCalls by turning text you supply into a spoken message, in the voice and language you choose.
Action
Delete a Contact
Deletes a contact from your DialMyCalls account.
Action
Delete a Group
Deletes a contact group from your DialMyCalls account.
Action
Delete a Recording
Deletes a recording from your DialMyCalls account.
Action
Get a Contact
Returns one contact from your DialMyCalls address book, including their name, phone number, email and the groups they belong to.
Action
Get a Group
Returns one contact group from your DialMyCalls account, including its name and how many contacts are in it.
Action
Get an Incoming Text
Returns one text message that came in to your DialMyCalls number, including who it came from and the message body.
Action
Get a Recording
Returns one recording from your DialMyCalls account, including its name, length and the web address of its sound file.
Action
List Call Broadcasts
Returns all the call broadcasts in your DialMyCalls account.
Action
List Caller IDs
Returns all the caller IDs on your DialMyCalls account, including whether each one has been verified.
Action
List Contacts
Returns all the contacts in your DialMyCalls address book, with their names, phone numbers and email addresses.
Action
List Groups
Returns all the contact groups in your DialMyCalls account, with each group's name and contact count.
Action
List Recordings
Returns all the recordings in your DialMyCalls account, with each recording's name, length and sound file address.
Action
List Text Broadcasts
Returns all the text broadcasts in your DialMyCalls account, with each one's message, recipient count and send time.
Action
Update a Contact
Updates a contact in your DialMyCalls address book. Fields you leave blank are left as they are.
Action
Update a Group
Renames a contact group in your DialMyCalls account.
Action
Update a Recording
Renames a recording in your DialMyCalls account.

Each app on its own

The other way round: DialMyCalls to 5pm