--- title: "Connect 2Chat and WooCommerce - APIANT.ai" description: "When \"Incoming Call Completed\" fires in 2Chat, your agent runs \"Add order note\" in WooCommerce." canonical: "https://apiant.ai/connect/2chat-to-woocommerce" --- # Connect 2Chat and WooCommerce When **Incoming Call Completed** fires in [2Chat](https://apiant.ai/connections/2chat), your agent runs **Add order note** in [WooCommerce](https://apiant.ai/connections/woocommerce), or **New Customer** in WooCommerce to **Create Contact** in 2Chat. Describe the whole flow and it is built, tested on every scenario and kept running. 2Chat **13** triggers 2Chat **1** action WooCommerce **3** triggers WooCommerce **39** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want 2Chat and WooCommerce to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What 2Chat and WooCommerce can do together ### From 2Chat to WooCommerce - When **Incoming Call Completed** in 2Chat then **Add order note** in WooCommerce - When **New WhatsApp Conversation** in 2Chat then **Add order refund** in WooCommerce ### From WooCommerce to 2Chat - When **New Customer** in WooCommerce then **Create Contact** in 2Chat Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with 2Chat and WooCommerce ## Triggers and actions 16 triggers · 40 actions - Trigger **Call Status Update** Triggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc. - Trigger **Incoming Call Completed** Triggers when an incoming phone call is completed (answered or missed). - Trigger **New WhatsApp Conversation** Triggers when a new WhatsApp conversation is started on your 2Chat connected number. - Trigger **New WhatsApp Message** Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or sent by your users/customers. - Trigger **Outgoing Call Completed** Triggers when an outgoing phone call is completed (answered or canceled). - Trigger **Participant Joined a WhatsApp Group** Triggers when someone joins a WhatsApp Group - Trigger **Participant Left a WhatsApp Group** Triggers when someone leaves a WhatsApp Group - Trigger **Participant Was Removed From a WhatsApp Group** Triggers when someone is removed from a WhatsApp Group - Trigger **WhatsApp Audio Message Transcribed** Triggers when a new WhatsApp audio message is transcribed to text. - Trigger **WhatsApp Call Made** Triggers when a new WhatsApp call is made from your connected number. - Trigger **WhatsApp Call Received** Triggers when a new WhatsApp call is received on your connected number. - Trigger **WhatsApp Group Message Received** Triggers when a new WhatsApp Group Message is received - Trigger **WhatsApp Order Received** Triggers when a WhatsApp Order is received on your 2Chat connected number. - Action **Create Contact** Creates a Contact in 2Chat - Trigger **New Customer** Polling trigger: fires for each newly registered customer (sorted by registration date descending). - Trigger **New Order** Polling trigger: fires for each newly created order (sorted by date descending). - Trigger **New Product** Polling trigger: fires for each newly created product (sorted by date descending). - Action **Add order note** Adds a note to a WooCommerce order, either private for store staff or shown to the customer. - Action **Add order refund** Creates a refund on a WooCommerce order, optionally for specific line items and through the payment gateway. - Action **Create Coupon** Create a new discount coupon. - Action **Create Customer** Create a new customer. - Action **Create Order** Create a new order. - Action **Create Product** Create a new product in WooCommerce. - Action **Create Product Category** Create a new product category. - Action **Create Product Tag** Create a new product tag. - Action **Create Product Variation** Create a variation under a variable product. - Action **Delete Coupon** Deletes a coupon from your WooCommerce store, either moving it to the trash or removing it permanently. - Action **Delete Customer** Permanently deletes a customer from the WooCommerce store and returns the deleted customer record. - Action **Delete Order** Deletes an order from your WooCommerce store, either moving it to the trash or removing it permanently. - Action **Delete Product** Delete a product by ID (force delete bypasses trash). - Action **Get Coupon** Returns a single coupon by its ID, including its code, discount, restrictions and usage details. - Action **Get Customer** Retrieve a customer by ID. - Action **Get Order** Retrieve an order by ID. - Action **Get Product** Retrieve a product by ID. - Action **Get product by SKU** Emits the details of the product with the specified SKU. An error occurs if zero or multiple are found. - Action **Get product category by name** Emits the id of the product category with the matching name. An error occurs if the category is not found. - Action **Get product tag by name** Emits the id of the product tag with the matching name. An error occurs if the tag is not found. - Action **List Coupons** List discount coupons, optionally filtered by code. - Action **List Customers** List customers, optionally filtered by email or search term. - Action **List order notes** Returns the notes on a WooCommerce order, optionally limited to customer-facing or internal notes. - Action **List order refunds** Returns the refunds issued against a WooCommerce order. - Action **List Orders** List orders, optionally filtered by status or customer. - Action **List Product Categories** List product categories, optionally filtered by search term. - Action **List Product Reviews** Returns product reviews from your WooCommerce store, optionally filtered by product, reviewer, status, date or search text. - Action **List Products** List products with optional search, status, and SKU filters. - Action **List Product Tags** List product tags, optionally filtered by search term. - Action **List Product Variations** List variations under a variable product. - Action **Product attributes - assign to product** Assigns the configured product attributes to the specified product. Send the attributes array as JSON. - Action **Product variation attributes - assign to product variation** Assigns the configured attributes to the specified product variation. - Action **Update Coupon** Updates an existing coupon's code, discount, expiry, usage limits and product or email restrictions. - Action **Update Customer** Updates an existing WooCommerce customer's name, email, login, password, billing and shipping addresses, or meta data. - Action **Update Order** Update an order by ID (e.g. change status). - Action **Update Product** Update an existing product by ID. - Action **Update Product Category** Updates an existing product category's name, slug, parent, description, display type, image or menu order. - Action **Update Product Stock Quantity** Update a product's stock quantity (product must have manage_stock enabled). - Action **Update Product Variation** Update a product variation by ID. ## Each app on its own - [ **2Chat** 2Chat is a conversational commerce automation tool for WhatsApp, Instagram, Messenger, and SMS.](https://apiant.ai/connections/2chat) - [ **WooCommerce** WooCommerce — manage products, variations, categories, tags, orders, customers, and coupons on your...](https://apiant.ai/connections/woocommerce) Reviews ## What our customers say ## More from 2Chat - [ **2Chat to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/2chat-to-hubspot) - [ **2Chat to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/2chat-to-salesforce) - [ **2Chat to GatewayAPI SMS** GatewayAPI SMS is an API service providing out- and ingoing SMS message services at competitive prices.](https://apiant.ai/connect/2chat-to-gatewayapi-sms) - [ **2Chat to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/2chat-to-slack) - [ **2Chat to Google Sheets** Google Sheets](https://apiant.ai/connect/2chat-to-google-sheets) - [ **2Chat to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/2chat-to-gmail) ## More into WooCommerce - [ **HubSpot to WooCommerce** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-woocommerce) - [ **Salesforce to WooCommerce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-woocommerce) - [ **Slack to WooCommerce** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-woocommerce) - [ **Google Sheets to WooCommerce** Google Sheets](https://apiant.ai/connect/google-sheets-to-woocommerce) - [ **Gmail to WooCommerce** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-woocommerce) - [ **Google Calendar to WooCommerce** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-woocommerce) Questions ## 2Chat and WooCommerce, answered ### ### What can start an automation from 2Chat? Any of 2Chat's 13 triggers in the catalog, including Incoming Call Completed, New WhatsApp Conversation, New WhatsApp Message and Outgoing Call Completed. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in WooCommerce when something happens in 2Chat? Any of WooCommerce's 39 actions, including Create Coupon, Create Customer, Create Order and Create Product. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from WooCommerce to 2Chat? Yes. When something happens in WooCommerce, your agent can act in 2Chat too. This page covers both directions: WooCommerce's triggers and 2Chat's actions are listed here as well. ### ### Do I have to build a connector for 2Chat or WooCommerce? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use 2Chat and WooCommerce without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.