Integration
Connect 2Chat to SparrowDesk
When something happens in 2Chat, your agent does the next thing in SparrowDesk. Describe it in plain language and the automation is built, tested on every branch and kept running.
Build it
What do you want 2Chat and SparrowDesk to do together?
Describe it and your agent reads both APIs, builds the automation, tests every branch and ships it. The list below is what exists today, not the limit.
Ask the assistant
You'll sign in before anything runs. What you typed comes with you.
Or work from Claude Code
Install the APIANT plugin for Claude Code and build, edit, test and read run history from your terminal. Every plan gets this, including free, and it spends no assistant credits.
Connect Claude CodeEverything your agent can do with 2Chat and SparrowDesk
Triggers and actions 15 triggers ยท 18 actions
Trigger
Call Status UpdateTriggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc.
- Incoming Call Completed
Triggers when an incoming phone call is completed (answered or missed).
- New WhatsApp Conversation
Triggers when a new WhatsApp conversation is started on your 2Chat connected number.
- New WhatsApp Message
Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or sent by your users/customers.
- Outgoing Call Completed
Triggers when an outgoing phone call is completed (answered or canceled).
- Participant Joined a WhatsApp Group
Triggers when someone joins a WhatsApp Group
- Participant Left a WhatsApp Group
Triggers when someone leaves a WhatsApp Group
- Participant Was Removed From a WhatsApp Group
Triggers when someone is removed from a WhatsApp Group
- WhatsApp Audio Message Transcribed
Triggers when a new WhatsApp audio message is transcribed to text.
- WhatsApp Call Made
Triggers when a new WhatsApp call is made from your connected number.
- WhatsApp Call Received
Triggers when a new WhatsApp call is received on your connected number.
- WhatsApp Group Message Received
Triggers when a new WhatsApp Group Message is received
- WhatsApp Order Received
Triggers when a WhatsApp Order is received on your 2Chat connected number.
- Create Contact
Creates a Contact in 2Chat
Trigger
New ContactFires when a new contact is created. Poll GET /contacts sorted by creation date, or via new webhook subscription on contact-created event.
- New Ticket
Fires when a new conversation (ticket) is created. Poll GET /conversations sorted by creation date, or via new webhook subscription on ticket-created event.
- Add Company
Create a company. POST /companies
- Add Ticket Reply
Create a reply on a conversation (ticket). POST /conversations/{id}/reply
- Create Contact
Creates a new contact in your SparrowDesk account.
- Create Ticket
Creates a new ticket (conversation) in your SparrowDesk account.
- Delete Contact
Delete a contact by ID. DELETE /contacts/{id}
- Delete Ticket
Delete a conversation (ticket) by ID. DELETE /conversations/{id}
- Get Company
Retrieve a company by ID. GET /companies/{id}
- Get Contact
Retrieve a single contact by ID. GET /contacts/{id}
- Get Ticket
Retrieve a single conversation (ticket) by ID. GET /conversations/{id}
- List Companies
List all companies. GET /companies
- List Contacts
List all contacts. GET /contacts
- List Members
List all team members on the account. GET /members
- List Tags
List all tags on the account. GET /tags
- List Tickets
List all conversations (tickets). GET /conversations
- Update Company
Update a company by ID. PATCH /companies/{id}
- Update Contact
Update a contact by ID. PATCH /contacts/{id}
- Update Ticket
Update a conversation (ticket) by ID. PATCH /conversations/{id}
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.