Integration
Connect 2Chat and Returnless
When Incoming Call Completed fires in 2Chat, your agent runs Find customers in Returnless, or Request Created in Returnless to Create Contact in 2Chat. Describe the whole flow and it is built, tested on every scenario and kept running.
What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it.
Build solutions, not workarounds.
What do you want 2Chat and Returnless to do together?
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Connect your AI client
Give your AI client this address.
https://mcp.apiant.aiAny client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser.
Set it up in your client
Claude Code
Run this in the directory you want to work in.
claude mcp add --transport http -s project apiant-ai https://mcp.apiant.aiStart Claude Code there, approve the server, and sign in in the browser page it opens.
Claude Code guide (opens in a new tab)Claude, web and desktop
Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first.
Setup guide (opens in a new tab)Cursor
Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser.
Setup guide (opens in a new tab)Zed
Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server.
Setup guide (opens in a new tab)Codex and the ChatGPT desktop app
Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in.
Setup guide (opens in a new tab)Any other MCP client
Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection.
Setup guide (opens in a new tab)Example flows
What 2Chat and Returnless can do together
From 2Chat to Returnless
When Incoming Call Completed in 2Chat
then Find customers in Returnless
When New WhatsApp Conversation in 2Chat
then Add note in Returnless
From Returnless to 2Chat
When Request Created in Returnless
then Create Contact in 2Chat
Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships.
Everything your agent can do with 2Chat and Returnless
Triggers and actions 15 triggers · 17 actions
Trigger
Call Status UpdateTriggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc.
Trigger
Incoming Call CompletedTriggers when an incoming phone call is completed (answered or missed).
Trigger
New WhatsApp ConversationTriggers when a new WhatsApp conversation is started on your 2Chat connected number.
Trigger
New WhatsApp MessageTriggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or sent by your users/customers.
Trigger
Outgoing Call CompletedTriggers when an outgoing phone call is completed (answered or canceled).
Trigger
Participant Joined a WhatsApp GroupTriggers when someone joins a WhatsApp Group
Trigger
Participant Left a WhatsApp GroupTriggers when someone leaves a WhatsApp Group
Trigger
Participant Was Removed From a WhatsApp GroupTriggers when someone is removed from a WhatsApp Group
Trigger
WhatsApp Audio Message TranscribedTriggers when a new WhatsApp audio message is transcribed to text.
Trigger
WhatsApp Call MadeTriggers when a new WhatsApp call is made from your connected number.
Trigger
WhatsApp Call ReceivedTriggers when a new WhatsApp call is received on your connected number.
Trigger
WhatsApp Group Message ReceivedTriggers when a new WhatsApp Group Message is received
Trigger
WhatsApp Order ReceivedTriggers when a WhatsApp Order is received on your 2Chat connected number.
Action
Create ContactCreates a Contact in 2Chat
Trigger
Request CreatedTriggers when a customer creates a new return request that needs approval.
Trigger
Return CreatedTriggers when a new return is created, including a request once it is approved.
Action
Add noteAdds an internal note to a return or return request.
Action
Add RequestCreates a return request in Returnless for items from an existing sales order.
Action
Approve a RequestApproves a return request in Returnless so the customer can send the items back.
Action
Approve a Request Without ShipmentApproves a pending return request without a return shipment, so the customer keeps the items.
Action
Find customersReturns the customers in your Returnless account that match an email address.
Action
Find productsReturns the products in your Returnless account that match a SKU.
Action
Find RequestsFinds a Request in your Returnless account.
Action
Find ReturnsFinds returns (return orders) in Returnless by return number.
Action
Find sales ordersFinds sales orders in Returnless by order number.
Action
Get customerReturns a single Returnless customer by its id.
Action
Get Request (By Request ID)Returns a single return request (return order) from Returnless by its ID.
Action
Get Return (By Return ID)Returns a single return in Returnless, with all of its details, by its return ID.
Action
Get sales orderReturns a single sales order by its ID, including its customer, address and order details.
Action
List return reasonsReturns the return reasons configured in your Returnless account.
Action
Reject RequestRejects a pending return request in Returnless.
Action
Update returnChanges the status of a return, such as Checked, Approved or Resolved.
No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.
Each app on its own
Reviews
What our customers say
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Questions
2Chat and Returnless, answered
What can start an automation from 2Chat?
Any of 2Chat's 13 triggers in the catalog, including Incoming Call Completed, New WhatsApp Conversation, New WhatsApp Message and Outgoing Call Completed. Describe the moment in plain language and your agent picks the right one.
What can your agent do in Returnless when something happens in 2Chat?
Any of Returnless's 16 actions, including Update return, Add note, Add Request and Approve a Request. Your agent maps the data both ways and tests every scenario before it ships.
Can it also run from Returnless to 2Chat?
Yes. When something happens in Returnless, your agent can act in 2Chat too. This page covers both directions: Returnless's triggers and 2Chat's actions are listed here as well.
Do I have to build a connector for 2Chat or Returnless?
No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running.
What happens when something fails?
Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships.
Is there a free plan?
Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.