--- title: "Connect 2Chat to PeopleForce - APIANT.ai" description: "When \"Incoming Call Completed\" fires in 2Chat, your agent runs \"Create Task\" in PeopleForce." canonical: "https://apiant.ai/connect/2chat-to-peopleforce" --- # Connect 2Chat to PeopleForce When **Incoming Call Completed** fires in [2Chat](https://apiant.ai/connections/2chat), your agent runs **Create Task** in [PeopleForce](https://apiant.ai/connections/peopleforce). Describe the whole flow and it is built, tested on every scenario and kept running. 2Chat **13** triggers 2Chat **1** action PeopleForce **18** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want 2Chat and PeopleForce to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What 2Chat can start in PeopleForce - When **Incoming Call Completed** in 2Chat then **Create Task** in PeopleForce - When **New WhatsApp Conversation** in 2Chat then **Create Candidate** in PeopleForce Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with 2Chat and PeopleForce ## Triggers and actions 13 triggers · 19 actions - Trigger **Call Status Update** Triggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc. - Trigger **Incoming Call Completed** Triggers when an incoming phone call is completed (answered or missed). - Trigger **New WhatsApp Conversation** Triggers when a new WhatsApp conversation is started on your 2Chat connected number. - Trigger **New WhatsApp Message** Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or sent by your users/customers. - Trigger **Outgoing Call Completed** Triggers when an outgoing phone call is completed (answered or canceled). - Trigger **Participant Joined a WhatsApp Group** Triggers when someone joins a WhatsApp Group - Trigger **Participant Left a WhatsApp Group** Triggers when someone leaves a WhatsApp Group - Trigger **Participant Was Removed From a WhatsApp Group** Triggers when someone is removed from a WhatsApp Group - Trigger **WhatsApp Audio Message Transcribed** Triggers when a new WhatsApp audio message is transcribed to text. - Trigger **WhatsApp Call Made** Triggers when a new WhatsApp call is made from your connected number. - Trigger **WhatsApp Call Received** Triggers when a new WhatsApp call is received on your connected number. - Trigger **WhatsApp Group Message Received** Triggers when a new WhatsApp Group Message is received - Trigger **WhatsApp Order Received** Triggers when a WhatsApp Order is received on your 2Chat connected number. - Action **Create Contact** Creates a Contact in 2Chat - Action **Create Candidate** Creates a new candidate in PeopleForce recruitment and returns the candidate record. - Action **Create Employee** Creates an employee in PeopleForce and returns the new employee record. - Action **Create Employee Position** Adds a new position record to a PeopleForce employee, such as a promotion or transfer. - Action **Create Employee Salary** Adds a new salary record to an employee in PeopleForce and returns the created record. - Action **Create Leave Request** Creates a leave request for an employee, optionally skipping the approval flow. - Action **Create Task** Creates a task in PeopleForce and assigns it to an employee, with a start date and an optional description and end date. - Action **Find Candidate** Returns the PeopleForce candidates that match the criteria you provide, such as email, phone number, skill, vacancy or pipeline stage. - Action **Find Employee** Returns the employees that match the emails, employee numbers, IDs, manager, legal entity, status or dates you specify. - Action **List Employee Positions** Returns the position records of an employee in PeopleForce. - Action **List Employees** Returns employees in PeopleForce, optionally narrowed by status, dates, manager, legal entity, emails, employee numbers or ids. - Action **List Employee Salaries** Returns the salary records of an employee. - Action **List Leave Types** Returns the leave types defined in the PeopleForce account. - Action **List Termination Reasons** Returns the termination reasons defined in the PeopleForce account. - Action **List Termination Types** Returns the termination types defined in the PeopleForce account. - Action **Terminate Employee** Terminates a PeopleForce employee with the given effective date, termination type and reason, and returns the updated employee. - Action **Update Employee** Updates an existing employee profile in PeopleForce and returns the updated employee. - Action **Update Employee Position** Updates an existing position record on an employee in PeopleForce and returns the updated record. - Action **Update Employee Salary** Updates an existing salary record on an employee. ## Each app on its own - [ **2Chat** 2Chat is a conversational commerce automation tool for WhatsApp, Instagram, Messenger, and SMS.](https://apiant.ai/connections/2chat) - [ **PeopleForce** HRM solution for small to medium sized businesses](https://apiant.ai/connections/peopleforce) Reviews ## What our customers say ## More from 2Chat - [ **2Chat to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/2chat-to-hubspot) - [ **2Chat to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/2chat-to-salesforce) - [ **2Chat to GatewayAPI SMS** GatewayAPI SMS is an API service providing out- and ingoing SMS message services at competitive prices.](https://apiant.ai/connect/2chat-to-gatewayapi-sms) - [ **2Chat to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/2chat-to-slack) - [ **2Chat to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/2chat-to-google-sheets) - [ **2Chat to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/2chat-to-gmail) ## More into PeopleForce - [ **HubSpot to PeopleForce** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-peopleforce) - [ **Salesforce to PeopleForce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-peopleforce) - [ **Slack to PeopleForce** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-peopleforce) - [ **Google Sheets to PeopleForce** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/google-sheets-to-peopleforce) - [ **Gmail to PeopleForce** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-peopleforce) - [ **Google Calendar to PeopleForce** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-peopleforce) Questions ## 2Chat and PeopleForce, answered ### ### What can start an automation from 2Chat? Any of 2Chat's 13 triggers in the catalog, including Incoming Call Completed, New WhatsApp Conversation, New WhatsApp Message and Outgoing Call Completed. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in PeopleForce when something happens in 2Chat? Any of PeopleForce's 18 actions, including Create Candidate, Create Employee, Create Employee Position and Create Employee Salary. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from PeopleForce to 2Chat? PeopleForce has no triggers in the catalog today, so automations start in 2Chat. If you need the other direction, ask: your agent reads PeopleForce's API documentation and adds it. ### ### Do I have to build a connector for 2Chat or PeopleForce? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use 2Chat and PeopleForce without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.