Connect 2Chat to Chaport

Both apps 342Chat 14Chaport 20

• Trigger
  Call Status Update

  Triggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc.

• Trigger
  Incoming Call Completed

  Triggers when an incoming phone call is completed (answered or missed).

• Trigger
  New WhatsApp Conversation

  Triggers when a new WhatsApp conversation is started on your 2Chat connected number.

• Trigger
  New WhatsApp Message

  Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or sent by your users/customers.

• Trigger
  Outgoing Call Completed

  Triggers when an outgoing phone call is completed (answered or canceled).

• Trigger
  Participant Joined a WhatsApp Group

  Triggers when someone joins a WhatsApp Group

• Trigger
  Participant Left a WhatsApp Group

  Triggers when someone leaves a WhatsApp Group

• Trigger
  Participant Was Removed From a WhatsApp Group

  Triggers when someone is removed from a WhatsApp Group

• Trigger
  WhatsApp Audio Message Transcribed

  Triggers when a new WhatsApp audio message is transcribed to text.

• Trigger
  WhatsApp Call Made

  Triggers when a new WhatsApp call is made from your connected number.

• Trigger
  WhatsApp Call Received

  Triggers when a new WhatsApp call is received on your connected number.

• Trigger
  WhatsApp Group Message Received

  Triggers when a new WhatsApp Group Message is received

• Trigger
  WhatsApp Order Received

  Triggers when a WhatsApp Order is received on your 2Chat connected number.

• Action
  Create Contact

  Creates a Contact in 2Chat

• Trigger
  Chat Closed (instant)

  Fires when a chat is closed. Webhook event: chat.closed.

• Trigger
  Chat Finished

  Triggers when chat is finished.

• Trigger
  Chat Stage Updated (instant)

  Fires when a chat's stage changes. Webhook event: chat.stageUpdated.

• Trigger
  Message Read (instant)

  Fires when a message is read. Webhook event: message.read.

• Trigger
  New Chat Started

  Triggers when chat is started.

• Trigger
  New Message Sent (instant)

  Fires when a new message is sent in a chat. Webhook event: message.sent.

• Trigger
  New Visitor (instant)

  Fires when a new visitor is created. Webhook event: visitor.created.

• Trigger
  Visitor Updated

  Triggers when visitor data is updated.

• Action
  Create an Operator

  Adds a new operator to your Chaport account and returns the created operator.

• Action
  Delete a Message

  Deletes one message from a Chaport chat. Identify the visitor and the message you want removed.

• Action
  Delete an Operator

  Removes an operator from your Chaport account.

• Action
  List Operators

  Returns every operator in your Chaport account, with each operator's name, email, role and status.

• Action
  List Visitors

  Returns the visitors in your Chaport account, one page at a time.

• Action
  Retrieve an Operator

  Returns one Chaport operator with their name, email, role, job title and current status.

• Action
  Retrieve a Visitor

  Returns one Chaport visitor with their name, contact details, notes and any custom data held about them.

• Action
  Retrieve Last Visitor Chat

  Returns a visitor's most recent Chaport chat, including its stage, operators and — when asked for — the transcript.

• Action
  Send a Message

  Posts a message into a Chaport visitor's chat, starting a chat if there isn't one open.

• Action
  Update an Operator

  Updates a Chaport operator's details. Anything you leave blank keeps its current value.

• Action
  Update a Visitor

  Updates an existing Chaport visitor's contact details, notes and custom data. Only the fields you fill in are changed; blank fields are left untouched.

• Action
  Update Operator Status

  Sets a Chaport operator's availability status, such as online or offline, optionally for a limited time.

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.