--- title: "Connect 2Chat to Arcgis - APIANT.ai" description: "When \"Incoming Call Completed\" fires in 2Chat, your agent runs \"Add comment\" in Arcgis." canonical: "https://apiant.ai/connect/2chat-to-arcgis" --- # Connect 2Chat to Arcgis When **Incoming Call Completed** fires in [2Chat](https://apiant.ai/connections/2chat), your agent runs **Add comment** in [Arcgis](https://apiant.ai/connections/arcgis). Describe the whole flow and it is built, tested on every scenario and kept running. 2Chat **13** triggers 2Chat **1** action Arcgis **11** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want 2Chat and Arcgis to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What 2Chat can start in Arcgis - When **Incoming Call Completed** in 2Chat then **Add comment** in Arcgis - When **New WhatsApp Conversation** in 2Chat then **Add item** in Arcgis Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with 2Chat and Arcgis ## Triggers and actions 13 triggers · 12 actions - Trigger **Call Status Update** Triggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc. - Trigger **Incoming Call Completed** Triggers when an incoming phone call is completed (answered or missed). - Trigger **New WhatsApp Conversation** Triggers when a new WhatsApp conversation is started on your 2Chat connected number. - Trigger **New WhatsApp Message** Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or sent by your users/customers. - Trigger **Outgoing Call Completed** Triggers when an outgoing phone call is completed (answered or canceled). - Trigger **Participant Joined a WhatsApp Group** Triggers when someone joins a WhatsApp Group - Trigger **Participant Left a WhatsApp Group** Triggers when someone leaves a WhatsApp Group - Trigger **Participant Was Removed From a WhatsApp Group** Triggers when someone is removed from a WhatsApp Group - Trigger **WhatsApp Audio Message Transcribed** Triggers when a new WhatsApp audio message is transcribed to text. - Trigger **WhatsApp Call Made** Triggers when a new WhatsApp call is made from your connected number. - Trigger **WhatsApp Call Received** Triggers when a new WhatsApp call is received on your connected number. - Trigger **WhatsApp Group Message Received** Triggers when a new WhatsApp Group Message is received - Trigger **WhatsApp Order Received** Triggers when a WhatsApp Order is received on your 2Chat connected number. - Action **Create Contact** Creates a Contact in 2Chat - Action **Add comment** Adds a comment, or a reply to an existing comment, on an ArcGIS item. The item owner is notified by email. - Action **Add folder** Creates a folder in a user's ArcGIS content space for organizing items. - Action **Add group** Creates a new group in your ArcGIS organization, owned by the connected user. - Action **Add item** Adds a new item (by URL, JSON text content, or a downloadable data URL) to a user's ArcGIS content. - Action **Delete item** Deletes an item from an ArcGIS user's content. In ArcGIS Online the item goes to the recycle bin unless permanent delete is chosen. - Action **Find items** Searches the portal for content items you can access, by keyword, bounding box, filters or categories, and returns the matching items. - Action **Get item** Returns the details of an ArcGIS item, such as its title, type, owner, tags and sharing level. - Action **Get user** Returns an ArcGIS user's profile details, including email, role and the groups they belong to. - Action **List folders** Returns the folders in an ArcGIS user's content space. - Action **Share item** Shares an ArcGIS item you own with the public, your organization, and/or specific groups. - Action **Update item** Updates an existing ArcGIS item's information, such as its title, description, tags, URL or JSON content. Fields left blank are not changed. ## Each app on its own - [ **2Chat** 2Chat is a conversational commerce automation tool for WhatsApp, Instagram, Messenger, and SMS.](https://apiant.ai/connections/2chat) - [ **Arcgis** Geographic information system (GIS) platform for mapping, geocoding, routing, and spatial analysis via APIs...](https://apiant.ai/connections/arcgis) Reviews ## What our customers say ## More from 2Chat - [ **2Chat to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/2chat-to-hubspot) - [ **2Chat to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/2chat-to-salesforce) - [ **2Chat to GatewayAPI SMS** GatewayAPI SMS is an API service providing out- and ingoing SMS message services at competitive prices.](https://apiant.ai/connect/2chat-to-gatewayapi-sms) - [ **2Chat to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/2chat-to-slack) - [ **2Chat to Google Sheets** Google Sheets](https://apiant.ai/connect/2chat-to-google-sheets) - [ **2Chat to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/2chat-to-gmail) ## More into Arcgis - [ **HubSpot to Arcgis** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/hubspot-to-arcgis) - [ **Salesforce to Arcgis** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/salesforce-to-arcgis) - [ **Slack to Arcgis** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/slack-to-arcgis) - [ **Google Sheets to Arcgis** Google Sheets](https://apiant.ai/connect/google-sheets-to-arcgis) - [ **Gmail to Arcgis** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/gmail-to-arcgis) - [ **Google Calendar to Arcgis** Google Calendar is a time management tool providing scheduling features, event reminders, and integration...](https://apiant.ai/connect/google-calendar-to-arcgis) Questions ## 2Chat and Arcgis, answered ### ### What can start an automation from 2Chat? Any of 2Chat's 13 triggers in the catalog, including Incoming Call Completed, New WhatsApp Conversation, New WhatsApp Message and Outgoing Call Completed. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in Arcgis when something happens in 2Chat? Any of Arcgis's 11 actions, including Update item, Add comment, Add folder and Add group. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from Arcgis to 2Chat? Arcgis has no triggers in the catalog today, so automations start in 2Chat. If you need the other direction, ask: your agent reads Arcgis's API documentation and adds it. ### ### Do I have to build a connector for 2Chat or Arcgis? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use 2Chat and Arcgis without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.