--- title: "Connect 2Chat and actiTIME - APIANT.ai" description: "When \"Incoming Call Completed\" fires in 2Chat, your agent runs \"Create Customer\" in actiTIME, or \"New Customer\" in actiTIME to \"Create Contact\" in 2Chat." canonical: "https://apiant.ai/connect/2chat-to-actitime" --- # Connect 2Chat and actiTIME When **Incoming Call Completed** fires in [2Chat](https://apiant.ai/connections/2chat), your agent runs **Create Customer** in [actiTIME](https://apiant.ai/connections/actitime), or **New Customer** in actiTIME to **Create Contact** in 2Chat. Describe the whole flow and it is built, tested on every scenario and kept running. 2Chat **13** triggers 2Chat **1** action actiTIME **7** triggers actiTIME **14** actions What the catalog holds today. Ask for anything missing and your agent reads the API documentation and adds it. ## What do you want 2Chat and actiTIME to do together? Give your AI client this address. `https://mcp.apiant.ai` One connection does both: ask your client to act in an app once, or have it build an automation that keeps running. Any client that takes a remote MCP server. Nothing to install. Create your free account, then sign in once in your browser. ### Set it up in your client ### Claude Code Run this in the directory you want to work in. `claude mcp add --transport http -s project apiant-ai https://mcp.apiant.ai` Start Claude Code there, approve the server, and sign in in the browser page it opens. [Claude Code guide (opens in a new tab)](https://apiant.ai/docs/mcp/claude-code) ### Claude, web and desktop Open Customize, then Connectors, then Add custom connector, and paste the address. On Team and Enterprise an owner adds it first. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Cursor Add the address to your MCP configuration as a server URL. Cursor signs you in in your browser. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Zed Open Settings, then AI, then MCP Servers, then Add Server, then Add Remote Server. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Codex and the ChatGPT desktop app Open Settings, then MCP servers, then Add server, and choose Streamable HTTP. From the terminal, Codex takes the address with its own add command and then signs you in. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) ### Any other MCP client Paste the address where the client asks for a remote MCP server URL, and name the server apiant-ai where it lets you. APIANT's skills reach the client over the same connection. [Setup guide (opens in a new tab)](https://apiant.ai/docs/mcp) Example flows ## What 2Chat and actiTIME can do together ### From 2Chat to actiTIME - When **Incoming Call Completed** in 2Chat then **Create Customer** in actiTIME - When **New WhatsApp Conversation** in 2Chat then **Create Task** in actiTIME ### From actiTIME to 2Chat - When **New Customer** in actiTIME then **Create Contact** in 2Chat Starting points drawn from the triggers and actions in the catalog today. Describe the flow you need, at any depth, and your agent builds it and tests every scenario before it ships. Everything your agent can do with 2Chat and actiTIME ## Triggers and actions 20 triggers · 15 actions - Trigger **Call Status Update** Triggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc. - Trigger **Incoming Call Completed** Triggers when an incoming phone call is completed (answered or missed). - Trigger **New WhatsApp Conversation** Triggers when a new WhatsApp conversation is started on your 2Chat connected number. - Trigger **New WhatsApp Message** Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or sent by your users/customers. - Trigger **Outgoing Call Completed** Triggers when an outgoing phone call is completed (answered or canceled). - Trigger **Participant Joined a WhatsApp Group** Triggers when someone joins a WhatsApp Group - Trigger **Participant Left a WhatsApp Group** Triggers when someone leaves a WhatsApp Group - Trigger **Participant Was Removed From a WhatsApp Group** Triggers when someone is removed from a WhatsApp Group - Trigger **WhatsApp Audio Message Transcribed** Triggers when a new WhatsApp audio message is transcribed to text. - Trigger **WhatsApp Call Made** Triggers when a new WhatsApp call is made from your connected number. - Trigger **WhatsApp Call Received** Triggers when a new WhatsApp call is received on your connected number. - Trigger **WhatsApp Group Message Received** Triggers when a new WhatsApp Group Message is received - Trigger **WhatsApp Order Received** Triggers when a WhatsApp Order is received on your 2Chat connected number. - Action **Create Contact** Creates a Contact in 2Chat - Trigger **New Customer** Triggers when a new customer is created. - Trigger **New Project** Triggers when a new project is created. - Trigger **New Task** Triggers when a new task is created. - Trigger **New User** Triggers when a new user is created. - Trigger **Updated Leave Time** Triggers when the user's leave time is changed. - Trigger **Updated Task** Triggers when an existing task is changed. - Trigger **Updated Time-Track** Triggers when the user's working time is changed. - Action **Create Customer** Creates a new customer. - Action **Create Project** Creates a new project. - Action **Create Task** Creates a new task. - Action **Create User** creates a user account (firstName, lastName, email, username, password required; optional middleName, active, hired, releaseDate, departmentId, timeZoneGroupId). - Action **Find Customer** Finds the customer by name. - Action **Find Project** Finds project by name - Action **Find Task** Finds the task by name. - Action **Get Time-Track** Returns one time-track record (taskId, time, comment) - Action **List Leave Time** Lists leave-time records (userId, date, leaveTypeId, leaveTime) - Action **Modify Leave Time** Modifies the leave time record by replacing the existing value with a specified one. - Action **Modify Leave Time (Increase Time)** Modifies the leave time record by increasing the existing value by a specified value. - Action **Modify Time-Track** Modifies the time-track record by replacing the existing value with a specified one (along with the time-track record comment). - Action **Modify Time-Track (Increase Time)** Modifies the time-track record by increasing the existing value by a specified value. - Action **Update Task** updates a task's name, description, status/workflowStatusId, projectId, typeOfWorkId, deadline or estimatedTime. ## Each app on its own - [ **2Chat** 2Chat is a conversational commerce automation tool for WhatsApp, Instagram, Messenger, and SMS.](https://apiant.ai/connections/2chat) - [ **actiTIME** actiTIME is a time tracking & scope management tool.](https://apiant.ai/connections/actitime) Reviews ## What our customers say ## More from 2Chat - [ **2Chat to HubSpot** HubSpot is your all-in-one stop for all of your marketing software needs.](https://apiant.ai/connect/2chat-to-hubspot) - [ **2Chat to Salesforce** Salesforce is a leading enterprise customer relationship management (CRM) platform.](https://apiant.ai/connect/2chat-to-salesforce) - [ **2Chat to GatewayAPI SMS** GatewayAPI SMS is an API service providing out- and ingoing SMS message services at competitive prices.](https://apiant.ai/connect/2chat-to-gatewayapi-sms) - [ **2Chat to Slack** Slack is a messaging platform for teams. Post messages, manage channels, users, reminders, and react to...](https://apiant.ai/connect/2chat-to-slack) - [ **2Chat to Google Sheets** Google Sheets is Google's online spreadsheet app for creating, editing and sharing spreadsheets.](https://apiant.ai/connect/2chat-to-google-sheets) - [ **2Chat to Gmail** Gmail is Google’s email service, featuring spam protection, search functions, and seamless integration with...](https://apiant.ai/connect/2chat-to-gmail) ## More into actiTIME - [ **3Scribe to actiTIME** 3Scribe is the most accurate, automated text transcription available.](https://apiant.ai/connect/3scribe-to-actitime) - [ **5pm to actiTIME** 5pm is an online project management tool for teams.](https://apiant.ai/connect/5pm-to-actitime) - [ **Abyssale to actiTIME** Abyssale is a banner maker platform that helps you to automatically generate on-brand images at scale.](https://apiant.ai/connect/abyssale-to-actitime) - [ **Academy by Coassemble to actiTIME** Academy by Coassemble is a simple LMS platform that allows anyone to easily create and share courses.](https://apiant.ai/connect/academy-by-coassemble-to-actitime) - [ **Acadle to actiTIME** Plug and Play in 2 hours, Train your employees, partners and customers at scale and with zero tech skills !](https://apiant.ai/connect/acadle-to-actitime) - [ **Accredible Certificates to actiTIME** Easily create and manage digital certificates & open badges for your events or courses.](https://apiant.ai/connect/accredible-certificates-to-actitime) Questions ## 2Chat and actiTIME, answered ### ### What can start an automation from 2Chat? Any of 2Chat's 13 triggers in the catalog, including Incoming Call Completed, New WhatsApp Conversation, New WhatsApp Message and Outgoing Call Completed. Describe the moment in plain language and your agent picks the right one. ### ### What can your agent do in actiTIME when something happens in 2Chat? Any of actiTIME's 14 actions, including Create Customer, Create Project, Create Task and Create User. Your agent maps the data both ways and tests every scenario before it ships. ### ### Can it also run from actiTIME to 2Chat? Yes. When something happens in actiTIME, your agent can act in 2Chat too. This page covers both directions: actiTIME's triggers and 2Chat's actions are listed here as well. ### ### Do I have to build a connector for 2Chat or actiTIME? No. Both are in the catalog with their triggers and actions. You describe the automation; your agent builds it, tests every scenario and keeps it running. ### ### Can my AI client use 2Chat and actiTIME without building an automation? Yes. With your AI client connected to APIANT, ask it to do something in either app once and it runs that action on the spot. Ask for an automation and your agent builds it, tests every scenario and keeps it running. One connection covers both. ### ### What happens when something fails? Your agent works that out for you. It plans the failure paths along with the happy path, then tests every scenario before it ships. ### ### Is there a free plan? Yes. Every plan includes the agent, including free, and building from your own AI client spends no assistant credits.