Connect 2Chat to 5pm

Both apps 422Chat 145pm 28

• Trigger
  Call Status Update

  Triggers when a call changes state. E.g.: ringing, missed, answered, canceled, completed, etc.

• Trigger
  Incoming Call Completed

  Triggers when an incoming phone call is completed (answered or missed).

• Trigger
  New WhatsApp Conversation

  Triggers when a new WhatsApp conversation is started on your 2Chat connected number.

• Trigger
  New WhatsApp Message

  Triggers when a new message is either sent or received on 2Chat. Works for messages sent by agents or sent by your users/customers.

• Trigger
  Outgoing Call Completed

  Triggers when an outgoing phone call is completed (answered or canceled).

• Trigger
  Participant Joined a WhatsApp Group

  Triggers when someone joins a WhatsApp Group

• Trigger
  Participant Left a WhatsApp Group

  Triggers when someone leaves a WhatsApp Group

• Trigger
  Participant Was Removed From a WhatsApp Group

  Triggers when someone is removed from a WhatsApp Group

• Trigger
  WhatsApp Audio Message Transcribed

  Triggers when a new WhatsApp audio message is transcribed to text.

• Trigger
  WhatsApp Call Made

  Triggers when a new WhatsApp call is made from your connected number.

• Trigger
  WhatsApp Call Received

  Triggers when a new WhatsApp call is received on your connected number.

• Trigger
  WhatsApp Group Message Received

  Triggers when a new WhatsApp Group Message is received

• Trigger
  WhatsApp Order Received

  Triggers when a WhatsApp Order is received on your 2Chat connected number.

• Action
  Create Contact

  Creates a Contact in 2Chat

• Trigger
  New Progress

  Triggers when a new task progress is created.

• Trigger
  New Project

  Fires when a new project is created in 5pm (poll ProjectsService getList).

• Trigger
  New Task

  Triggers when a new support task is created.

• Trigger
  New User

  Triggers when a new support user is created.

• Trigger
  Updated Project

  Fires when a project is updated in 5pm (poll ProjectsService getList).

• Trigger
  Updated Task

  Triggers when a new support task is updated.

• Trigger
  Updated User

  Triggers when a new support user is updated.

• Action
  Add Task Progress

  Add Task Progress (progress in percent and house down).

• Action
  Add User

  Create a new user in the 5pm account (UsersService add).

• Action
  Create Note

  Creates a new note in task.

• Action
  Create Project

  Creates a new project.

• Action
  Create Task
• Action
  Delete Note

  Remove an activity note/progress message (ActivityService remove).

• Action
  Delete Project

  Remove a project (ProjectsService remove).

• Action
  Delete Task

  Remove a task from a 5pm project (TasksService remove).

• Action
  Delete User

  Remove a user from the account (UsersService remove).

• Action
  Find Project by Id

  Retrieve a single project by its id (ProjectsService getById).

• Action
  Find Task

  Finds a task in the application.

• Action
  Find Task by Id

  Finds a task by Id in the application.

• Action
  Find User by Email

  Retrieve a user by their email address (UsersService getByEmail).

• Action
  Find User by Id

  Finds a user by Id in the system.

• Action
  List Notes

  List activity notes/progress messages on a task (ActivityService getList).

• Action
  List Projects

  List all projects in the account (ProjectsService getAll/getList).

• Action
  List Users

  List all users in the account (UsersService getAll).

• Action
  Update Note

  Update an activity note/progress message (ActivityService update).

• Action
  Update Project

  Update a project's fields (ProjectsService update).

• Action
  Update Task

  Update task in the application.

• Action
  Update User

  Update a user's fields (UsersService update).

No trigger or action matches that. Ask your agent to add it: it reads the API documentation and builds what you describe.